Items revert back to unavailable

[bbutler222]

I just entered all my fall items and only 1 of 5 fall latte's saved the "visible" online status I selected. I just went back into the item on my dashboard and saved each one again as visible but when I go back to the item is has reverted back to unavailable.  What is happening???? I was able to add most of my items but these few just keep reverting back. Please help.

[frances_a]

Hello @bbutler222 ! 

We have limited access to accounts here in the community, so it is best you contact our direct support team for troubleshooting. 

I did take a look at your website and I see 5 lattes under the Fall Specialties category and they are all available at this time. 

Hopefully, this means the issue has been resolved! 

Thank you ✨