How do I set an item type to digital?

[chambernh]

I added a bunch of items to our shop that are not physical. I just noticed that when an order is placed, it's showing up as "Physical". How do I change it to "Digital"? When I go to Items and click on Edit, there's no indication of whether it is physical or digital and no way to set this.

[chambernh]

There are too many different ways of updating items. I finally found "Online->Items->Site Items->Edit" which allowed me to change the item type. I also found "Online->Items->Item Preferences: Default item type" which lets me set the default for newly created items.

[mattwells]

Hey there @chambernh ,

I know you solved your issue, but I noticed you are also selling a digital product. I thought I'd drop a note in here and let you know that we just released the SendOwl App in the marketplace. Its designed specifically for digital goods. It simplifies the process, with instant delivery upon purchase, without you having to manually email the customer the file. It could be a great addition to streamline your digital sales and keep everything sorted automatically.

Hope this helps!

-Matt