Did AMEX Suddenly Stop Working or is it Me?

I operate a window cleaning service, and I have a handful of clients who have AMEX cards on file with me.
I was processing invoices tonight, and I started getting "unable to use card on file" pop-ups. I thought something was up with Square, but I realized that all the issues were with AMEX. This is with 4 different clients that I have charged dozens of times with the same card numbers.  Very odd.

Anyone having this issue with AMEX?

79 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hi there, @JOK76,

 

We appreciate you bringing this to our attention, this is not currently a known issue with Square Sellers. How long has this been going on for you?

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
36 Views
Message 2 of 2
Report