JOK76
2 weeks ago
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Did AMEX Suddenly Stop Working or is it Me?
I operate a window cleaning service, and I have a handful of clients who have AMEX cards on file with me.
I was processing invoices tonight, and I started getting "unable to use card on file" pop-ups. I thought something was up with Square, but I realized that all the issues were with AMEX. This is with 4 different clients that I have charged dozens of times with the same card numbers. Very odd.
Anyone having this issue with AMEX?
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Ellie_

a week ago
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Hi there, @JOK76,
We appreciate you bringing this to our attention, this is not currently a known issue with Square Sellers. How long has this been going on for you?
Ellie
Community Moderator, Square
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Community Moderator, Square
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