Hi there,
Until 2 days ago, I've always had the option to combine or separate the tipping and payment screens. I have always kept them combined because handing the device to a customer with the "Would you like to leave a tip" question, feels awkward and unprofessional.
Is it possible to restore the option to separate the screens? I've been a square user for at least a decade. It's always been great, and the combined signature+tipping screen has resulted in a boost to sales as most of my card paying clients opt to tip. As it stands now though, I tap "no tip" before handing them the phone to avoid the awkwardness. I'd like to keep using Square, but I'm not willing to sacrifice tips to do so.
Any help resolving this would be appreciated.
Thank you!
-Robert
Google Pixel 5, latest version of the Square App
