We recently had a transaction appear in our Square account for the sale of a gift card. However, we do not sell any eGift cards through our website or store, nor do we promote or offer them through any of our channels. We actually only use Square for invoices and instore direct purchases. We do not sell online through square and we do not sell gift cards on any platform.
We refunded the gift card sale, that appeared to come from a gifting company.
But how is it even possible that a company purchased a product through a site we don't use on Square and purchase a product we don't offer??
The response from Square support was a long email about recognize fraud or credit cards coming from fraudulent places. They never knowledged the problem that someone purchased something we don't sell through some backend Square loophole.
