Redirect to custom thank you page after purchase

[desarrollo_web]

I have a client with a store on squareup.com who would like their customers to be redirected to a special thank you page after purchases. Is this possible? If not then this is a vote for that feature 😃 

[Chad · Accepted solution]

Hello @desarrollo_web, currently this would be a feature request for our free Online Store. Right now this is not on the road map. This might be possible with one of our E-Commerce Partners or you could build it on our E-Commerce API! 

[ErinChiz]

But this says you can. However, I can't find where to enter the redirect URL. Any ideas?

[michiko]

@Chad Any response? I also saw that on the How To. Is it not accurate?

[DustyB]

Hi I'd also like to know about this.

[DustyB]

Hi, I'd like to create a stand alone thank you page to redirect to . Ideally without a header. My other requirement is I'd like to embed a facebook pixel to track who made it to this page for a marketing campaign.

Thank you,

DB

[Weird_Homes]

Hello,

I have the same question as well. Any update on this thread?

[d1sour]

2006 and nothing. This is a simple task, whats is going on Square , why the little guy gets the shaft from your development team.

[d1sour]

https://squareup.com/help/us/en/article/6166-square-checkout-vs-transactions-api

[NATdcSEA]

This still isn't possible?

[Baruch]

I also want a Thank You redirect when people pay their bill.  I see this was requested 5 years ago and it still doesn't exist.  You're not listening to your customers! Why is that? I continue to find Square disappointing, this is just one more thing.

[hikeikimuseum]

I saw something somewhere that you CAN redirect to a custom thank you page. Maybe it was in donations?

[hikeikimuseum]

Found it. In online checkout click on the item. In the side panel details -> edit -> advanced. There is a redirect after payment link.

[NYRainman]

I go to the online checkout, click on the item. In the side panel details -> edit (but do not see any "advanced" link) Please advise - thank you.

[MayaP]

Hello @NYRainman we are not seeing that on our end as well. I do believe this would be a feature request for right now. I would reach out to Square Online at 1-855-700-6000 squ.re/contactsqsupport to confirm. 

If you need anything else please let me know! 

[NYRainman]

Yeah, I was chatting with support for over 3 hours today and got no place. They kept pawning me off on another support agent. After talking to about 6 people, I left the chat. What I did was, I created a webpage via Square using my domain name as a subdomain and added in the products that way. We will now see if this resolves my issues.

[MayaP]

Oh man, I am sorry to hear about this experience @NYRainman . I am hoping your workaround resolves this! 🤞

If not I would submit a feature request on our Ideate Board. Our Product Team will track and provide updates there! I appreciate all your effort in trying to figure this out!

Feel free to reach back out if you need anything else. 

[NYRainman]

Well, according to this thread, it seems a redirect has been requested multiple times going back over 5 years now. This isn't a difficult thing to accomplish, but needs to be done on Square's side, not like PayPal, where the end user can add the coding in on their web page. All we get here is links. Seems like the request is a losing battle.

[Kassi_]

Hey there, @NYRainman - 

I have moved the entire thread over to our Ideate Board as a Feature Request. This will allow our Product Team to review & see all of the sellers that are interested in this feature. 

Once more information becomes available, a Community Moderator will come back to update the status on this particular request. 

In the meantime, I would encourage other sellers to drop a like or comment if they are interested in this feature too. 

[PeepingMoms]

Interested in this feature. Not having this feature makes it difficult for google or other tools to track exactly if people are going through bookings and checkouts.  

[PandaSmuggler]

Coming from Paypal, I know the pain of not having the "Thank you page" prompt.

I created my items inside Squareup, I'm no novice user by any means but I do overlook **bleep**.

Remember the links you created already from using the prompts on the main page? This is what I'm referring to: https://squareup.com/dashboard/items/library | This is where the **bleep** may confuse others

Go here: https://squareup.com/dashboard/ecom/online-checkout/checkout-links

(above link works just takes a while to load unless you're not on dialup " aka mobile")

Do you see the links you created already from using the prompts on the main page? 

In the top right corner, do that **bleep** again and the **bleep** link for redirection is right there, go figure.

Create a link > Collect a Payment (You have to do it that way or the redirect option will not appear)

Why does Square separate the two, I dunno. Was the answer already answered before I posted this, technically yeah. But I hope this can finally close after 6 years of misguided understandings. You will lose functionality in the feature that allows you to track the inventory vs tracking customer sales (view thank you page)

This is a work around best suited for whom I would presume would be running affiliate marketing program.

- Illegal Panda Smuggler 🐼