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Unanswered Questions

So I’m trying to set a booking fee, but it the option to automatically apply to online orders isn’t highlighted so I can’t turn it on, also without that highlig...

5 - Supporter
Posted 2 weeks ago in Troubleshooting
0 Replies

I have a joint yoga studio and juice bar - I am using the kiosk so my yoga students and just grab premade juice without waiting in a line. Members get a code fo...

7 - Protege
Posted 2 weeks ago in Square for Restaurants
0 Replies

Hello, I have an annual problem with Square Payroll. Square's site mentions they process the Ohio It-941 form annually, but there is no record of this process w...

5 - Supporter
Posted 2 weeks ago in Square Staff and Payroll
0 Replies

Is there a way to turn on where clients can reschedule appointments that have been booked with multiple staff? They can cancel or "book again" but can't resched...

5 - Supporter
Posted 2 weeks ago in Square Appointments
0 Replies

Hello Square Community,I wanted to bring something critical to everyone's attention that Square is unable or unwilling to resolve related to business data being...

5 - Supporter
Posted 2 weeks ago in Square for Restaurants
0 Replies

Some of my users who were subscribed on 11/01 were suddenly DEACTIVATED for unknown reasons.I created a cronjob to automatically subscribe to these users at 00:...

5 - Supporter
Posted 2 weeks ago in Square Register
0 Replies

How can I book an appointment with specific employees? I enabled and chosen specific person but it doesn’t appear on my calendar. What am I missing?

5 - Supporter
Posted 3 weeks ago in Square Appointments
0 Replies

All,We are setting up Square Online for first time. Our Square is Square for Retail, but we do some food. Historically we have taken orders over the phone or in...

5 - Supporter
Posted 3 weeks ago in Square Online
0 Replies

I am suddenly getting a lot of abandon carts. I've had none in the past 3 months until this week, when I've had 9.Is there a way to check if something is wrong ...

6 - Contributor
Posted 3 weeks ago in Troubleshooting
0 Replies

Those that enter weight based items for your online store… how can you do this with the variations. We sell meat and each item is a different weight. However it...

5 - Supporter
Posted 3 weeks ago in Square Online
0 Replies

Set up online event ticket sales. Everything looked good and I tested through to cart before payment. Now getting feedback that on payment, customers getting er...

5 - Supporter
Posted 3 weeks ago in Square Online
0 Replies

My site is for a car club. We have a number of contacts which I have listed individually with their email. Is it possible to set up a dropdown list of names and...

5 - Supporter
Posted 3 weeks ago in Customer Directory
0 Replies

The Ai Assistant has the capability to respond to questions and send a booking link option in app. It pops up like sending the payment link. Why is this not an ...

5 - Supporter
Posted 3 weeks ago in Square Appointments
0 Replies

In October of 2024 I hired who I thought was a friend and former co worker of mine. I had known her for years. I was never given the impression she was a fraud ...

5 - Supporter
Posted 3 weeks ago in Square Staff and Payroll
0 Replies

I note that GMC data is not showing Price & Availability on almost all products.I have raised this issue with both Square Online & Google Merchant Support.Squar...

6 - Contributor
Posted 3 weeks ago in Square Online
0 Replies

Essential task section of the setup won’t let me skip steps 3 and 5.i dont want to create items or services I dont need inventory features I can’t take payments...

5 - Supporter
Posted 3 weeks ago in Square Point of Sale
0 Replies

I'm trying to figure out how to edit the "How to Get It" text for the Pickup option that shows in the Shopping Cart. I see that the banner is "message-container...

5 - Supporter
Posted 3 weeks ago in Square Online
0 Replies

I created my free weebly account for Square Sales Shop. It shows my items unavailable for sales or to purchase. I checked all my settings and see nothing wrong....

5 - Supporter
Posted 3 weeks ago in Square for Retail
0 Replies

Hi fellow Square for Restaurant users.I have 2-seater tables in my floor that can be joined together to make it a 4-seater table, quite common in a lot of the r...

5 - Supporter
Posted 3 weeks ago in Square for Restaurants
0 Replies

I can looking to add some personalization to our emails and would like to know how we can insert replacement tokens that correspond to the customer fields.IE. G...

7 - Protege
Posted 3 weeks ago in Square Marketing
0 Replies