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Search function not working
I don't know what's happened but none of the items I test search for are showing up anymore
I tried using the word oil as there are a number of oil timers on there and they used to work but now nothing. Same for everything else I tried.
The only time it has worked is when I went back in and edited a product then resaved and published. But I don't want to do that to over 600 products
Please help ASAP!
Ta
Ewan
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Sorry to hear that, @JudithTFW. I've started a re-index of the site - it can take a little while for that to complete, so I would wait to test it again until tomorrow. If you still have trouble let me know.
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Awesome! Glad to hear that, @Bellarine.
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Sorry for the troubles. I've started a reindex for you, although it seems to be a bit backed up. It could be a few days before you start to see results and I apologize for the possible inconvenience.
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Hi,
I just found this article. The search function isn't working on my website either.
http://www.bhslibraryonline.com/
Thanks,
Rosalie
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Thanks for posting, @RosalieC. I've started a re-index of the site for you, so it should start working better for you once that finishes.
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Hi @Adam @Bernadette
I think our site got lost in the shuffle. Can you re-index please?
turnipseedtravel.com
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Looks like the search functionality is now working again. Thanks
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Glad to hear that, @HCS-Admin.
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Thanks for posting, @charlie_odd. I've started a re-index of your site for you which should complete in a few hours or so.
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Hi Adam,
We are having the same issue! Search used to work just fine, but now nothing is showing up when we search. Please help. http://bjspt2014.weebly.com/
Thanks,
Sam
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I've started a re-index of your site, @samhall. That should resolve any issues for you once that completes. Sorry for the trouble!
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Thanks Adam! How long does the process usually take? Still not working, so just curious.
Best,
Sam
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I'm getting results when I use the search bar on your site. What is an example of a term you are searching?
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Can you re-index megnewhouse.com and customcraftedsongs.com please? Search is also not working for these clients of mine.
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No problem, @standingforward - I've started a re-index of both sites for your clients.
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Hey Guys just saw this thread. Can someone look at re-indexing nabclean.com.au please.
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No problem, @merhid. I've started a re-index of the site for you. Sorry for the trouble!
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