Invalid file when trying to download Archive

[londonclanger]

I've been trying to download an archive of my site for week and getting the same error message when I try to extract the downloaded file. I've tried three different dates without success. I've tried different browsers but get the same error. Site is ww2civildefence.co.uk

[Bernadette3]

Sorry to hear you are having trouble with this, @londonclanger

Are you trying to download the file from the email, or are you downloading it from the Settings tab in the site editor? 

[londonclanger]

I am downloading from the Settings tab (in many years on Weebly I've never received an email with a link). I tried again yesterday without luck.

[Bernadette3]

Unfortunately, it sounds like this may be a bug. If you haven't already, can you please reach out to the support team so that a rep can have this escalated for further research? 

You can reach the team by scrolling to the bottom of our Help Center and clicking the contact us button. Once you see the automated chat window try typing something like "speak with a rep" to be directed to the teams available to your account.