Search function not working

I don't know what's happened but none of the items I test search for are showing up anymore Smiley Sad 

www.sensoryconnect.com.au

I tried using the word oil as there are a number of oil timers on there and they used to work but now nothing. Same for everything else I tried.

The only time it has worked is when I went back in and edited a product then resaved and published. But I don't want to do that to over 600 products Smiley Sad

Please help ASAP!

Ta

Ewan

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@Adam,

Are we any further forward with this, my client is (understandably) getting fed up - people are looking at the site and trying to use the search function and aren't able to do so.

Please let me know ASAP

Thanks

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Square

I'm not sure what the turn-around time is, @DC2. We do have it set to a high priority, though. 

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Unfortunately I would have to report that my site is also not having a working search...

As it is a site with a lot of stuff that has to be added, I dont know if reindexing helps at this point or not.

Kind regards,

Sibren

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Square

I started a re-index of your site, @Sibren. That normally will make a big difference when there are search issues with a site. I would give it a few hours or more to complete and test your search again.

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Unfortunately the indexing didn't do it for me... I still have no search content

Does it search words in titles and texts aswell? Cause that is the main issue I am having.

Kind regards,

Sibren

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Square

It should - can you give me an example of what you're searching for?

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I'm having a similar issue with kapowauthentics.com. No idea if my site has been re-indexed or not.

I want my site users to be able to type in a number to see the corresponding product that they have already purchased, proving that the product was purchased from our site.

For example, if you type in 000496, the following page should show in results: http://www.kapowauthentics.com/kp000496michaelmyers.html

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Square

I started a re-index of your site, @justjilllauren, which should resolve that for you once it completes. Normally there's a re-index when a site is published, although it can sometimes take a while to complete.

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Hi,

I recently posted made 2 sites live:

https://ppm.winmill.com/

and

https://emembership.winmill.com/

Neither sites have a working search.  Do they need to be indexed?  Is there some sort of setting on the site that I need to update?

Thanks.

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Square

Indexing should happen automatically after publishing, although I went ahead and started a re-index of both sites manually just in case.

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Awesome.  Thank you very much.

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Square

Glad to help. Let me know if you stll have trouble. I'd give it about 24 hours to make sure it's had time to complete.

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still not working on my end.. 

any news about this topic?

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I've started a re-index of your site for you, @alexban. Can you give it about 24 hours and let me know if you are still having trouble?

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even for me is not working:

www.edildueci.com

say me something, thanks

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I've started a re-index of your site, @megadeath. That should complete in a few hours or so and fix your search for you.

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Hey Adam, my website's search function does not work as per the other people in this thread. Also though, it shows a generic banner which came with the layout and I can not change it - I've tried saving a banner from another page, but nothing happens. Could you please fix the search function and also look into the banner issue.

Thanks, my website is: https://www.prowrestlinghistoricalsociety.com

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Hello Adam.. 

Thanks for you follow up.

I still don't see the search box is working.

If I type anything regarding any of the articles I have published under the "Publicaciones" link or anywere else the search don;t drop any results. Any ideas?

Thanks!

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Hello!

The search function is not working for our site either.. can it be fixed or re-indexed?

www.fiban.org

Thanks!

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Hi @Wasim!

 I have reindexed your site www.fiban.org, this process can take up to 72 hours. If you are still experiencing issues with your site search function after the 72 hours please let us know Smiley Happy 

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