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Unable to publish a client site that has been updated

Hi all

An updated designer site will not Publish.  The client site  is currently live and the updates made to it remain saved but when the Publish button is clicked, the site displays log in fields again, despite me already being logged in. 

Urgency of this is www.kewpools.com.au shop is now closed due to pandemic but working to clean pools.  Customers need to know this. 

For the sites I have published, the ... button has the following meny items Preview, View Stats and Dashboard, Assign/Change client, Duplicate, Archive site but there is no delete site option.

I have cleared my cache, archived sites and Publish still does not work.

I have gone into my own free personal sites that have weebly.com in the url and can publish and unpublish a site there. There is also a delete site option in the ... button that works.

But I cannot currently delete a Designer site. I was thinking I might need to delete some older archived sites in case there is a file size issue.

Any help to fix this problem would be much appreciated.

Thanks Sheryl

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Square

Best Answer

Thanks for posting, guys. This issue is specific to Chrome; if you switch to a different browser it will work. If you want to use a Chrome, a temporary work around is to publish it from the site dashboard page rather than within the editor (from the list of client websites, click on a site and then click on the "..." and publish with the option there).

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@Sheryl1 

Have the same issue as does another community user  who first raised the subject. Started on Wednesday - some response yesterday re. use Chrome instead. Not the solution as I and other person use Chrome, + I cleared my browser.

Is now - Friday - still a problem and no one around to take responsibility.

Feel more posts will be coming.

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Square

Best Answer

Thanks for posting, guys. This issue is specific to Chrome; if you switch to a different browser it will work. If you want to use a Chrome, a temporary work around is to publish it from the site dashboard page rather than within the editor (from the list of client websites, click on a site and then click on the "..." and publish with the option there).

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@Sheryl1 @Adam 

Yes - I did update my sites via Explorer, but thnx for the message.

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Yes - Publishing worked from another browser for me too.  Thanks everyone.  

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Square

Ok, glad to hear that worked!

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I have the Pro version of Weebly, running on Windows 10.  When using my Chrome browser to edit a site the top black edit header is missing the right end - which has the Publish button.  I tired to publish from the Dashboard as suggested, but the only options I get are Copy and Delete?

I can get the edit screen to work using Microsoft Edge as a browser, but it has very slow response and many editting functions don't work properly.  Trying to change font sizes, etc. does not work properly?  

I've been using Weebly for years - if the older versions everything worked fine.

Alan

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Square

Can you try zooming out in Chrome to see if that helps, @OspreyAl? To do that press and hold the CTRL key and then press the minus key.

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Adam
 
Worked - thank you very much!
Somehow I was at 150% - strange how it only impacted this program??
 
OspreyAl
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Square

Weird! Glad to hear that resolved it for you, though.

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