x
Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Admin
Posted 07-11-2023 in Troubleshooting
3 Replies

New Stories are not being published unless you publish them, and then go back into the story and make any edit, and re-publish. Otherwise new and old stories ge...

6 - Contributor
Posted 08-23-2021 in Troubleshooting
2 Replies

A couple of days ago we began having trouble adding new customers in square register. We did the whole turn the register off and back on and luckily it started ...

7 - Protege
Posted 08-26-2021 in Troubleshooting
2 Replies

I am not finding my site info in search engines, what activates this data

6 - Contributor
Posted 05-05-2020 in Troubleshooting
11 Replies

When I go onto my wed site as a client, I don’t see one of the services I provide. It’s not displaying. Also, my availability isn’t showing up properly on the s...

6 - Contributor
Posted 02-03-2021 in Troubleshooting
10 Replies

I upgraded to Square Premium to offer PayPal as an option at checkout. I require prepayments for services, and PayPal is not showing up as an option. Can you te...

6 - Contributor
Posted 08-27-2021 in Troubleshooting
3 Replies

As the title States, my reports are all kinds of wonky and just.. wrong. The only number that seems to be right 100% of the time is their processing fees and wh...

MPG
6 - Contributor
Posted 08-26-2021 in Troubleshooting
2 Replies

I cannot get any event items to show in our online store. I've made sure they are set to visible as well as a category that is visible. I've tried moving them t...

6 - Contributor
Posted 08-24-2021 in Troubleshooting
4 Replies

My old iPhone died and I got a new one. When I went to the app store to download Square again I assumed all my items would be there from before. They aren't and...

5 - Supporter
Posted 10-11-2017 in Troubleshooting
3 Replies

Here is what keeps happening... We are using Square KDS in expediter mode, small font, rail format. When a single order comes in that is more than than five til...

8 - Enthusiast
Posted 08-20-2021 in Troubleshooting
3 Replies

We recently signed up for Square, specifically for appointments. It appears our account was completely wiped out without any kind of notice. Does support have a...

5 - Supporter
Posted 08-25-2021 in Troubleshooting
2 Replies
4791-4800 of 8520 Results
Top Kudos Members