Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Alumni
Posted 07-11-2023 in Troubleshooting
3 Replies

I have tried twice to create an online store with square/weebly each time the same message has been received. This is frustrating to say the least. I will be ch...

5 - Supporter
Posted 03-17-2020 in Troubleshooting
7 Replies

I just purchased theBrecknell 6710U digital scale directly from the Square store for my Square Register using Square for Retail.When I manually search and selec...

6 - Contributor
Posted 04-16-2021 in Troubleshooting
5 Replies

Why is my online store only allowing two intems in the cart? When you try to add any more items, this is the error you get:Online orders are limited to 2 items.

5 - Supporter
Posted 12-15-2020 in Troubleshooting
3 Replies

So I have been having so many issues with weebly, and I cried for an hour because I am so stressed!!! I spend over $100 on a domain, I need to cancel it. I have...

5 - Supporter
Posted 05-03-2021 in Troubleshooting
1 Reply

My customer says when she is trying to pay her invoice, and opens it, it is blank. Has anyone experienced this? I sent a new one and same issue, she says, it is...

5 - Supporter
Posted 05-01-2021 in Troubleshooting
1 Reply

OMG I hope someone knows what I'm talking about! First, I tried every way possible to send a message to Weebly/Square with no luck.I am working on my Weebly web...

8 - Enthusiast
Posted 05-02-2021 in Troubleshooting
3 Replies

I uploaded a you tube video to my web site in Weebly. When my video finishes there is a whole page of other sport videos that show up on the video screen. How d...

5 - Supporter
Posted 05-13-2020 in Troubleshooting
4 Replies

I have read through threads on this, but I purchased all three of my domains through Weebly/Square and they are not working, including my original domain name w...

5 - Supporter
Posted 04-30-2021 in Troubleshooting
3 Replies

Square has been very bad with missing tickets (tickets did not print out for the new orders) Then 20+ tickets printed out at once and all the pick up time was 1...

8 - Enthusiast
Posted 02-26-2021 in Troubleshooting
3 Replies

How do I get my store to activate the shipping I set up? I have a flat rate plus a few variables but my store just keeps giving everyone free shipping. Yay for ...

5 - Supporter
Posted 03-18-2020 in Troubleshooting
3 Replies
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