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Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Admin
Posted 07-11-2023 in Troubleshooting
3 Replies

My clients has been getting an extra charge of $0.01 to the total. Why is this happening? I have refunded the penny back to them just because. Has square been h...

5 - Supporter
Posted 01-29-2018 in Troubleshooting
9 Replies

Good afternoon! Recently over the last couple months I have had customers reach out and tell me they are getting an error when they are trying to order from my ...

5 - Supporter
Posted 04-03-2022 in Troubleshooting
1 Reply

Ideally I want the items in my store to not be priced, but instead say something like "make an offer". Anyone know if that's possible?

5 - Supporter
Posted 04-05-2022 in Troubleshooting
1 Reply

Can I be able to edit my Square website even after publishing?Should I create the payroll, service agreement before publishing the site or I can do it after pub...

5 - Supporter
Posted 04-05-2022 in Troubleshooting
1 Reply

I have set up categories, added items, and then when I return to edit the order online page, the "arrange and add items" section is completely blank. The items ...

5 - Supporter
Posted 04-03-2022 in Troubleshooting
2 Replies

I have been trying to set up my tax info with my new ein # and it is not working. Why do I keep getting an error message saying it does not match or it cannot c...

5 - Supporter
Posted 04-02-2022 in Troubleshooting
3 Replies

why am I getting an error message when i click on my site QR code

5 - Supporter
Posted 03-31-2022 in Troubleshooting
3 Replies

I just purchased a square register, cash drawer and receipt printer. Got everything working except the receipt printer. Instructions pretty sparse. Help please.

BAF
5 - Supporter
Posted 07-13-2021 in Troubleshooting
4 Replies

Square used to a breeze, but lately everything is a chore. Our nonproft has a donations item to let people choose the amount. (We have other physical and digita...

5 - Supporter
Posted 04-23-2021 in Troubleshooting
3 Replies

[This title has been modified from it's original: square register using restaurant app gliches] Hi, There are a few bugs when using the restaurant app on the ...

6 - Contributor
Posted 02-12-2021 in Troubleshooting
4 Replies
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