Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Alumni
Posted 07-11-2023 in Troubleshooting
3 Replies

I sell apparel and have a hard time adding multiple sizes and styles with different price points. Can someone please explain,

5 - Supporter
Posted 09-16-2023 in Troubleshooting
3 Replies

 I am not yet ready to start accepting payments on my store but would still like to let customers browse inventory with the benefit of the store knowing when in...

5 - Supporter
Posted 09-15-2023 in Troubleshooting
1 Reply

If I transfer my Weebly (register.com) domain to GSuite, will anything happen to my email that is currently on the domain through Weebly but managed with google...

5 - Supporter
Posted 09-15-2023 in Troubleshooting
3 Replies

Thursday, 09/07/23 was a nightmare, the Square outage was a massive disruption to my food truck business. Customers complained that my website and Google profil...

7 - Protege
Posted 09-16-2023 in Troubleshooting
1 Reply

I have sipping and pickup clicked as a fulfillment option on all my products. When my customers go to their carts it only gives them the pickup option. If I onl...

5 - Supporter
Posted 09-08-2023 in Troubleshooting
1 Reply

 It says services are restored but I can’t access the Balances or Loans section in my dashboard. Anyone else experiencing problems still?

6 - Contributor
Posted 09-09-2023 in Troubleshooting
1 Reply

I just purchased the Square Terminal and I need a cash drawer that works with it. The Square cash drawer at $299 is a bit pricey in my opinion, so are any of yo...

6 - Contributor
Posted 09-15-2023 in Troubleshooting
5 Replies

Hello. I was having issues on my square payroll app last week, so I went ahead and deleted it and then when I went to re-download it, the square payroll app is ...

6 - Contributor
Posted 09-13-2023 in Troubleshooting
18 Replies

Hello. I am just curious if there is a minimum time requirement to have and pay off alone before you can be considered for a renewal. I’ve only had my loan for ...

5 - Supporter
Posted 09-15-2023 in Troubleshooting
1 Reply

I can't access my loan from my app. Where do I find it?Thank you!

5 - Supporter
Posted 09-15-2023 in Troubleshooting
2 Replies
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