Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Alumni
Posted 07-11-2023 in Troubleshooting
3 Replies

Is there a way to disable photos in reviews without rejecting a review?I think it would be very helpful if we could.

7 - Protege
Posted 12-01-2021 in Troubleshooting
3 Replies

As a 10-year Weebly customer, I have scoured the internet dead end after dead end in hopes of finding a way to upload my native video to my site. I also looked ...

5 - Supporter
Posted 12-02-2021 in Troubleshooting
0 Replies

My hours are not updated on the online site, even though they are correct in squareup.com locations screen. I made the changes months ago.

8 - Enthusiast
Posted 10-12-2021 in Troubleshooting
10 Replies

Hello allA few weeks back I worked with Square support to load the remainder of some previous clover gift card numbers and remaining balance. The process was co...

5 - Supporter
Posted 12-02-2021 in Troubleshooting
3 Replies

Random issue with our Square for Restaurant app crashing anytime my team types an "h" into the search bar at the POS. The whole app quits and needs to be restar...

8 - Enthusiast
Posted 12-02-2021 in Troubleshooting
0 Replies

Hi, we own a cafe that needs multiple delivery options.ONE: we use the online platform for our HOME MEAL DELIVERY services (which is a different menu than our c...

5 - Supporter
Posted 12-02-2021 in Troubleshooting
0 Replies

Some of my item categories are not showing up when I go to add an item or if I go to Item Categories in my online store. BUT, they ARE there, because I can sear...

6 - Contributor
Posted 12-01-2021 in Troubleshooting
2 Replies

Square app just blinks when I try to open it

5 - Supporter
Posted 11-26-2021 in Troubleshooting
3 Replies

Hello,I am getting a server error when going to checkout a subscription. My customers have the same error message as well. It doesn't say anything other than "s...

5 - Supporter
Posted 12-01-2021 in Troubleshooting
0 Replies

Re organize services on the online booking site so clients can understand easier. I use register with appointments.

6 - Contributor
Posted 03-12-2021 in Troubleshooting
3 Replies
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