Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Alumni
Posted 07-11-2023 in Troubleshooting
3 Replies

Can I use Square Teams for brand ambassadors? I want to get some online brand ambassadors for my business and each of them will have a discount code for sales. ...

6 - Contributor
Posted 06-15-2023 in Troubleshooting
5 Replies

I have activated the inventory tracking on all of my items/options, but have been unable to generate a weekly report of what items/how many I’m logging as lost...

5 - Supporter
Posted 08-28-2023 in Troubleshooting
0 Replies

Is there not a way to turn off sales tax on an entire invoice? It's frustrating when I have an invoice with 40+ individual items and I have to sift through and ...

6 - Contributor
Posted 08-25-2023 in Troubleshooting
4 Replies

Check out the New Arrivals at https://www.greatshopping4you.netand tell me you favorite adidas shoe shirt and pants combo. Have fun

5 - Supporter
Posted 08-28-2023 in Troubleshooting
1 Reply

The customer display does not always reconnect after the nightly re-boot. The register screen shows Display disconnected on the top and the customer display jus...

8 - Enthusiast
Posted 04-25-2022 in Troubleshooting
35 Replies

1) I set the option to accept custom amount, but on the checkout site (frontend link) the option says "Custom Amount - Out of Stock" and is not selectable.2) Ju...

5 - Supporter
Posted 08-28-2023 in Troubleshooting
1 Reply

Hello we have been with square for 9 years and been gettimg loans all the time and now have an existing loan and paid 97 percent and still no offer just seeimg ...

6 - Contributor
Posted 08-27-2023 in Troubleshooting
1 Reply

I have copleted the steps to setup my account and performed a trial transaction. The transaction went thru. Does that mean my account is approved

5 - Supporter
Posted 08-27-2023 in Troubleshooting
1 Reply

In our organization currently the individual who set up the account has their phone listed. When they sign on, they are texted a 6 digit code to complete the si...

5 - Supporter
Posted 08-27-2023 in Troubleshooting
1 Reply

What are the different types of scams that I need to be aware of?

5 - Supporter
Posted 08-27-2023 in Troubleshooting
1 Reply
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