Troubleshooting
Report issues, potential bugs, and other strange behavior related to using Square. For urgent concerns, please contact us at square.com/help.

Recent Discussions

You’re invited to beta test Square Bill Pay for Android. Stop writing and mailing paper checks — with Square Bill Pay for Android, it’s now easier to pay your v...

Alumni
Posted 07-11-2023 in Troubleshooting
3 Replies

Hey y'all! I have searched for this answer and everything relevant was from 2018. I'm hoping there are updated answers. I'm unable to contact customer support a...

6 - Contributor
Posted 10-13-2023 in Troubleshooting
3 Replies

ARE DISPUTES THAT ARE RESOLVED IN CUSTOMERS FAVOR DEDUCTED FROM THE SALES SUMMARY

5 - Supporter
Posted 10-14-2023 in Troubleshooting
2 Replies

Hi,Can you help me to get my customer code

5 - Supporter
Posted 10-16-2023 in Troubleshooting
1 Reply

I am having trouble with categories. I cannot add items to my categories on square online. I also can't delete categories. (some of mine have been duplicated)We...

5 - Supporter
Posted 10-13-2023 in Troubleshooting
1 Reply

Yesterday a customer bought 2 pieces of furniture for a total of $2332.06 I connected my card reader to my (new) phone and swiped the card. No transaction recor...

5 - Supporter
Posted 10-15-2023 in Troubleshooting
2 Replies

We recently purchased the Bluetooth Socket Mobile 7ci scanner and Dymo LabelWriter 450 printer for use with Square Retail. We have already updated some of our p...

7 - Protege
Posted 12-29-2017 in Troubleshooting
30 Replies

Anyone else getting the "order sync error" message when trying to ship anything?

5 - Supporter
Posted 10-12-2023 in Troubleshooting
1 Reply

When I purchase hardware at SquareUp, it is not processed and I am unable to reach Square by phone. Email does not resolve the issue. I have called my credit ca...

5 - Supporter
Posted 05-15-2021 in Troubleshooting
7 Replies

Hello,I can't recall the account information for an old weebly website I created for a family member long ago. Is it possible to unpublish or delete it, as the ...

5 - Supporter
Posted 10-10-2023 in Troubleshooting
3 Replies
?

Does anyone know how to get a loan from square. I'm trying to finish setting up my buisness sited. I need my tax id number, ein number, and business license sti...

5 - Supporter
Posted 10-13-2023 in Troubleshooting
3 Replies
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