Trouble linking debit card to Square instant transfer

[catcowyogi]

Anyone having trouble linking to a Bank of America debit card? I've had Square several years and linked various debit cards but now that I am trying to link to a Bank of America debit card, it will not verify. It keeps saying that the card does not support square. I am wondering if this is because BOA tries to get all their biz customers to use Clover? To confirm, the account itself was able to recieve regular deposits from Square, just not instant with a debit card. The card number has been input multiple times in different ways, once with my name, once with business name. Ugh. SO very frustrated. 

[This post was updated by moderator in 2019 to reflect a name change - deposits are now called transfers.]

[#2]

Hello! A quick update for this thread: all Bank of America debit cards are now suppported with Instant Transfer. This includes  includes BOA Small Business Banking Cards. 💳 🎉

[This post was updated by moderator in 2019 to reflect a name change - deposits are now called transfers.]

[isabelle]

Hey @MPTTRUCKINGLLC-

Thanks for your reply in this thread. 

Just to confirm, Bank of America Business Debit Cards (debit cards issued for Business Checking Accounts) are not supported at this time for Instant Deposit through Square. Sorry about that. We're working with Bank of America to hopefully make this available in the future. 

Let us know if you have any additional questions. 

[Sheba]

I had the same problem, I called square then boa and the manager discovered my debit card they attempted to instant deposit to was my old debit card. I entered the new one and it worked. 

[LaDzertCafe]

I'm switching to a new bank which has several branches in my state, but I just found out it won't approve my business visa card for scheduled deposits but it took my personal. ?? How is that possible ?

[Helen]

Sorry to hear about the trouble @LaDzertCafe! Not all types of debit cards support instant and scheduled deposits at this time. We're working to support more cards, but for now this is a list of cards that other sellers have success linking! 

[Bobby2]

I'm  having the same problem cant link my new debit card with square

[Helen]

This reply was created from merging an existing thread: "Instant Deposit not working”

@Bobby2 I've moved your post here so you can see RHatch's Best Answer above. I recommend checking out the list of banks other sellers have had success with and if you have any questions about your debit card please call our Support team. 

[HHTeaR]

So I have two cards a global cash debit card and and american express bluebird debit card, Both of which follows the guidelines of being able to withdraw money, deposit money, etc both of which have rounting numbers and account numbers for direct deposit. But everytime I go to link the bank account and I've tried to do both, it won't let me, why is that. If it can do all the things that square requires of a bank/card then why isn't it letting me link my card/bank account. Global Cash Debit Card is by metabank and The bluebird Card is with American Express Can anyone tell me how to fix this, otherwise I just wasted money buying the thing, I thought it looked cool and would easier than having people pay by cash, I'd like to really use just how lol? 

[katieand]

Hi @HHTeaR - I moved your post here. Take a look at RHatch (marked as best answer) and Helen's (above) answers for some help.

[Cspoto81]

I have been instantly depositing for over 3 weeks now with no problems from square to chime until today. I called in squeez and they are telling me that the debit card is declining the transaction. When I contact chime they are telling me that they billing address didn't much that's why it declined, but I haven't changed any addresses, as you don't have to enter an address everytime you use instant deposit. At this point I'm not sure what to do, had anyone experienced this issue ?

Thanks!

Chris

[Helen]

Thanks for contacting your bank @Cspoto81, I'm sorry for the trouble this caused during the week! Have you tried to use Instant Deposit again since Wednesday? If you're still unable to use Instant Deposit I'd suggest going through these instant deposit unvailable troubleshooting steps.

[SuziQ]

Hello, My name is Suzi and I am not REAL new, however, I had to get a new updated CC and I have been trying to validate/activate an I have checked both possible emails as well as my SPAM mail I see nothing and I am trying to stay patient😜.. ANY SUGGESTIONS?

[nika]

Hi @SuziQ! Welcome! 😄

Check out this thread where other sellers share some reasons as to why they had trouble linking their cards and see if that relates to your situation. If their answers aren't helpful, go ahead and reach out to our Support team so they can drill into it a bit more with you.

Good luck!

[fcc]

I used to be able to add debit cards for instant transfers but that doesn't seem to be an option anymore. Has anything changed?

[frances_a]

Hello @fcc 👋

Instant transfers are still available. 

Instead of entering debit card details, you'll need your account details (type of account, account and routing number). 

You can find instructions to link your bank account in this article.

Linking a debit card is possible if you have an eligible transfer in pending state, by clicking Transfer Now from your Balance screen. 

Let me know if this helps! 

Thank you.