Inventory updates not appearing in Retail app

[rhfasretail]

So - I've made a few minor product updates in my inventory on the desktop. However, none of these have appeared on the retail app. Has anyone else noticed this? Is there a work around? Or am I doing something wrong?

[doc_choc]

We have not noticed any issues today similar to that you describe. Try the usual clear cache, reboot etc. If this does not clear the issue then it could be a synchronization issue, in which case it might be worth connecting with the Square support team to see if they can initiate a synchronization for your account.

[Sineaid · Accepted solution]

Hi @rhfasretail,

Welcome to the Community! 

I've double checked, and as @doc_choc mentioned, we're not seeing any similar reports from other Sellers. Thanks for jumping in to help @doc_choc!

If you are still having issues, I'd recommend checking that both your device software and the Square App are both fully up to date. If you need any help with this, just let us know which devices you're using.