Etsy integration not syncing listings

[Koda1021]

I'm going to be doing a show this weekend, and went into Etsy to sync my listings. For some reason, it just churns and churns and won't sync. Any ideas why this is happening and how to resolve it? I've tried disconnecting my shop from Square then reconnecting it, but no luck. Obviously I'm anxious to get this working since the show starts tomorrow, so I would love it if someone can offer any ideas. Thanks in advance!

[_Violet · Accepted solution]

Hello @Koda1021 👋 and welcome back to the Square Community! My name is Violet, and I'm one of the Moderators here from Square 😊

I can certainly point you in the right direction to get this resolved as soon as possible. Although Square integrates with Etsy, the integration is operated and managed by Etsy. For help with Etsy-specific questions, you’ll need to submit a ticket to their Support Team. You can contact Etsy support by clicking the link at the bottom of their support center.

Thank you for understanding.

To any Sellers who use the Etsy integration, feel free to jump in if you've experienced this issue yourself!

[aphantastic]

I'm experiencing this, too, and I've tried both methods of syncing (from the listings page, and from the Square section in Etsy). Etsy will probably say it's a Square problem, but I'll try their support.