Error 422 when collecting email online

Trish_Yarn · ‎09-21-2021

Whether I'm using Square's Hosted Sign-Up Page or the Embedded Sign-Up Form, customers are getting an HTTP Error 422 error when submitting their filled-in form. This has been an issue for a few days.

JJ_ · ‎09-23-2021

Oh no, @Trish_Yarn!

If you could please provide a bit more context to the question you're asking, I will be able to better point you in the right direction here.

Would you mind sharing the link that your customers are using to sign up?

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

Trish_Yarn · ‎05-01-2022

Yikes, I apologize for not responding sooner.

I've embedded a sign-up form on the front page of my website; I got the code from here.

This is still happening today; after entering the email address in the form on my site, you're prompted to confirm you're not a robot and then the error page appears. The email still gets added, it appears, but is confusing for my customers obviously.