x

Cannot add action button for "book Now" to my IG business account

I have searched other threads regarding this issue and I cannot get a Book Now button added! When I select appointments for square it gives me an error message. "something went wrong while connecting appointments for square with instagram. Please try again." I have tried many times with no success

 

My account is a business account, so that is not the issue. 

 

Any help is appreciated!

417 Views
Message 1 of 2
Report
1 Best Answer
Square Community Moderator

Best Answer

Hey there @sixtwentytwo 

 

I recommend reviewing our Guide to Receive appointment bookings through Instagram and Facebook there, you will find the steps to troubleshoot this. If your experience persists, then I would recommend getting in touch with Meta Business Support here.

 

I also noticed this is your first post in the Seller Community! Welcome!🎉

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

View Best Answer >

298 Views
Message 2 of 2
Report
1 REPLY 1
Square Community Moderator

Best Answer

Hey there @sixtwentytwo 

 

I recommend reviewing our Guide to Receive appointment bookings through Instagram and Facebook there, you will find the steps to troubleshoot this. If your experience persists, then I would recommend getting in touch with Meta Business Support here.

 

I also noticed this is your first post in the Seller Community! Welcome!🎉

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
299 Views
Message 2 of 2
Report

Type a product name