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Is there an easy way to update/add item counts that isn't through the inventory system? I have dug through the forums and have not found an answer to this. The inventory system is not a great way for food service users to make sure that we don't oversell an item. I don't need to add inventory, I need to have real time counts that resets everyday (because we either make more or buy more so we can sell it). This is a huge issue for my business because we are a BBQ place and we have a finite amount of things we can sell per day but sometimes we won't know exactly how much until mid service.
This is a basic function of all restaurant POS systems, and I am actually considering finding a new one because the way it functions on square is abysmal (and we just opened so I would be throwing away my square startup costs, but this is a huge issue). I specifically upgraded to Square for Restaurants plus because I was told that it had what I needed (it does not). I am unable to open up my online ordering until I can get a way to do this properly and efficiently.
I'm not sure if you need to hire a restaurant manager/owner to explain to your programmers how this is a very important function THAT EVERY OTHER POS SYSTEM IN MY 30 YEARS IN THE INDUSTRY HAS BEEN ABLE TO DO!!! Or if you need to steal a senior programmer from aloha or micros to explain how to do it but this is ridiculous.
Please please please tell me I've just missed something and there is an easy way to do this, that doesn't involve the retail inventory system.
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You’re welcome, of course. I think we can get you there. For the rest of this post I’m going with the obvious assumption that you are using the Restaurants POS.
When you “press and hold” an item you’ll see “Update availability.” If you select that, the edit item screen will come up at the Variations section. Here you can click Manage Stock beside each variation and then either mark as sold or use a stock adjustment reason (stock received or inventory re-count). Note that you can also do this from your POS > More > Items to edit from an item list rather than the grid.
For your online store, you will need to edit it. Then, in Shared Settings you’ll see “Item Preferences.” Here you will be able to toggle on “low inventory” and “out of stock” indicators. You’ll also be able to decide if you want out-of-stock items to show or be hidden from your online store.
Note that out of stock items on your POS will be marked as such. But, in cases where you have just a little more than you thought, it will warn you an item is out and you can decide right then whether to add it or not.
Obviously, this is not perfect but I believe it will do what you want. However, please keep coming back here and asking questions if you run into issues as you are trying this out for yourself.
Also, lastly, I’d strongly recommend that you go to the Ingredient Cost Tracking beta, which also includes item inventory tracking, and ask to join. You might not be able to use it right away as, like I said earlier, it is in its infancy. But it sounds like you are very close to being able to use this and help guide its development. From what I can tell, this is the first baby steps toward Square having its own in-house restaurant/bar costing/inventory functions rather than relying on third-party apps. I’ve been involved in tons of betas over the years and the ability to influence and give real-world perspectives on new functionality is definitely a plus, in my book.
Anyway, try over my suggestions above and come back here if we need to refine them more.
Square Champion, Innovator, Expert and Truth-Teller (The good, the bad, and the ugly. Lol)
Piper’s Ice Cream Bar, Covington KY USA
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Click here to see a list of third-party apps I use to add functionality to my Square account!
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps other sellers who find this thread in the future.

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The item tracking has recently improved -- so YES you can manage inventory by choosing the 'track by availability' in the item detail.
This restores the functionality that existed in earlier Restaurants app versions. You can sell out an item, or add a count to track remaining, on the fly.
See screenshots for a food & beverage item below.
This can be managed via the dashboard, or directly from the Square for Restaurants POS by 'long-hold' on the item button.
The count can also be reset at the end of day, or a future date/time.
Hope this helps!
Jeff
Flour Moon Bagels

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@BlasphemyBBQ a follow up to my suggestions above. I just submitted a feature request to the Restaurants team, asking for counts at the modifier level so that we can setup and do automated count-downs to using. Please follow this link and upvote that, if you would.
Square Champion, Innovator, Expert and Truth-Teller (The good, the bad, and the ugly. Lol)
Piper’s Ice Cream Bar, Covington KY USA
Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps other sellers who find this thread in the future.
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Done! Thanks!

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I did as well guys! Makes sense to me too.
Sun Valley Lanes & Games
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I did too! Thanks for submitting this @TheRealChipA! We've used Square since Day 1 and have gotten pretty used to the cumbersome way this functions, but this feature would be nice! We end up tracking a lot of it on a piece of paper at the register during busy shifts as well!
Co-Founder & President
Savage Goods | @savagegoods | savagegoods.com
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Thanks, I already do it this way. It is very cumbersome to do during a busy service.
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