Solved: Re: Square can't connect to iPad microphone iPad 6...

KarmaBunny

Square app isn't showing up as a microphone option.

TheRealChipA

@KarmaBunny All Square POS apps require at least iOS 16. Upgrade first then see if you are still having the issue.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a possible "best answer." I hate the term, and wish we could just mark posts as "helpful." But this is our only mechanism at the moment. Just remember "Best answer" should be interpreted as "helpful," and nothing more. LOL. "Best" (ugh) answers help folks possibly find solutions to similar problems they are hoping to solve.

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KarmaBunny

Thank you for your response. Your helpful advice didn't show up on my screen ... just your company info. I'm so sorry.

View Best Answer >

TheRealChipA

@KarmaBunny All Square POS apps require at least iOS 16. Upgrade first then see if you are still having the issue.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a possible "best answer." I hate the term, and wish we could just mark posts as "helpful." But this is our only mechanism at the moment. Just remember "Best answer" should be interpreted as "helpful," and nothing more. LOL. "Best" (ugh) answers help folks possibly find solutions to similar problems they are hoping to solve.

KarmaBunny

Thank you for your response. Your helpful advice didn't show up on my screen ... just your company info. I'm so sorry.

ryanwanner

Hello @KarmaBunny !

I'm not sure why you feel @TheRealChipA was spamming you with his response. In order to run correctly, Square now requires iOS 16+. You can verify this by looking at this help page and entering your iPad's model. Every model I try on this list all say that iOS16+ is needed.

Since you're running 15.5, there may be things that just won't work with the Square app anymore. If the device won't take the update to iOS 16, it may be the end of its usable life as a Square device. Unfortunately there's not a lot more that we can troubleshoot once the device isn't able to be upgraded anymore.

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!

Square can't connect to iPad microphone iPad 6th generation IOS 15.5