Orders Stuck in pos

I have 2 orders that won't clear from my square register pos, under orders there are 2 orders that when I click on picked up it says "Updated on another device" but these orders are not on my other devices, just on my register and won't go away. is there a way to fix this? 

757 Views
Message 1 of 4
Report
1 Best Answer

Best Answer

Yea, and still didn't work, although today I found a setting in the pos that said something like "reset orders" or "sync orders" that seemed to fix the issue. 

View Best Answer >

724 Views
Message 3 of 4
Report
3 REPLIES 3
Square Champion

Have you tried logging out/in to your account?

727 Views
Message 2 of 4
Report

Best Answer

Yea, and still didn't work, although today I found a setting in the pos that said something like "reset orders" or "sync orders" that seemed to fix the issue. 

725 Views
Message 3 of 4
Report
Square Champion

Perfect! Thanks for the update 

719 Views
Message 4 of 4
Report