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Items with variations not showing/syncing from square to online store
So I am just starting and I'm at the point where I've added my inventory and prices in square dashboard and everything looks great. I finished designing the store website and was happy with that too. I was adding the items to my shop all store page and noticed that my hair scrunchies didn't sync from square. It's my only item with variations, which in this case is colors. Prices are the same but this would allow customer to choose which color they are purchasing. Do I have to create an individual item for each color? I thought that was the purpose of the variations but I don't understand why that's the only one that didn't sync. Thanks for any input you can offer.
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Hello @Craft_Moonlight,
Thank you for posting in the Seller Community. Welcome.
To make sure i'm understanding. You mentioned that your variations for your scrunchies were already created in your dashboard before creating your site?
Community Moderator, Square // Moderador de la Comunidad, Square
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That is correct. I listed all my items for sale, turned on the inventory manager and entered quantities. The scrunchies are currently the only item that comes in multiple colors. I have them currently listed individually and they are showing up, but I've tried multiple different times and each time it's showing up in square dashboard but when I go to the online site all items correctly synced except any I make with variations.
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Hi @Craft_Moonlight,
Thank you for your patience. I've gone ahead and reviewed your account with our Weebly Team and they took note that they now see our scrunchies in both your catalog and on your website. It could have just been a delay in syncing.
Please let me know if you have any other questions by replying to this thread.
Community Moderator, Square // Moderador de la Comunidad, Square
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I just checked and it looks like everything is working now. I'm so glad, now I can update my other listings without worry. Thank you for looking into this for me!
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Hi @Craft_Moonlight! Stepping in for Alex here in his absence. This is great news! So glad we got this one resolved for you - Alex is the best 😎
Please don't hesitate to reach out if anything else comes up! We are here to help. Cheers!
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