I am unable to republish my website

[Brock1]

Hello,

I have previously published my website and unpublished it to make changes. Now, when I hit "publish" in the editor, a loading box pops up but does not go away. I've tried waiting and restarting my device. I'd like to get the site back up as soon as I can. Does anyone have some insight on this?

Thanks.

[fmckeever]

This won't be super helpful but it sounds like the same issue I'm having except I'm trying to create a store and get a never-ending loading screen instead of the store being created. I've been dealing with this issue for over a month now. 

[Brock1]

Thanks for the reply... that doesn't sound promising. Have you managed to contact anybody at Square?

[fmckeever]

I just got out of a chat with someone a minute ago who said that I have to delete the weebly account data then try to set up the online store again and it should fix my issue. However, I don't think that'll help you.

[Brock1]

Gotcha ya, I hope there's another solution to my problem. Can I ask how you got in contact with someone from Square?? I can't find that option on this site (other than that automated help chat).

[fmckeever]

I started in the automated chat. Then I said I needed technical assistance and it gave me a link to another support. That one took me to a person. 

[Joe]

Hi @Brock1 - just catching up here on this thread. We are here to help if need be! You can reach out to our Support Team by phone or email here.

We look forward to hearing from you!