How to change website name above Google result

Hi! Does anyone know how to change the name that appears before any Google search result linked to my store? 

 

I've highlighted what I would like to change here:

rhysmith_0-1747234479858.png

 

Thank you!

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That wouldn't explain why it's happening to others as well. 🤔

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@wordhorde wrote:

That wouldn't explain why it's happening to others as well. 🤔


The others would most likely be a cache issue like @TheRealChipA  found with his site.  I am not sure about @rhysmith  or not, or any others to be quite honest.

 

Just basing that information on a quick Google search of having two domains for one business from a Google forum , the consensus seemed the negatives outweighed the positives.  

 

With that being said though, It's just a guess from me from left field, Google assuming that it could be a duplicate when its being crawled. 

 

Are you able to forward a domain with Square Online account do you happen to know?

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.




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So, yesterday was having a discussion with @Minion in another thread.  He suggested that there might be a cache issue involved.  Since I recently purchased a new MacBook which has no cache or browsing history for my website, I fired up my Safari Browser and did a Google search.  Sure enough, my Google listing now has my location name and everything exactly as it is set up in my SEO.  See screen shot below.

 

That result is very different from my earlier screen shot.  This leads me to believe one of two things -- either that my cache on my old iPad Pro was corrupted and if I had cleared my browsing history the listing would have been fine, OR that there is something going on with mobile Safari that is causing the issue.

 

So, have you tried clearing your entire browsing history and cache?  Also, are you (personally) using either an iPad or iPhone when you do the Google search?

 

Image 6-3-25 at 8.20 AM.jpeg

Chip A.
Square Expert & Innovator
(But NOT a Square employee, just a seller like you)

If my answer helps solve your issue, please take a minute to mark it as a best answer. That way others who are searching this board with similar issues are helped by your experiences.
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Also @wordhorde what is your website URL?

Chip A.
Square Expert & Innovator
(But NOT a Square employee, just a seller like you)

If my answer helps solve your issue, please take a minute to mark it as a best answer. That way others who are searching this board with similar issues are helped by your experiences.
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I typically use Firefox on a desktop, so that's where I've seen it. I didn't want to clear out browsing history, etc. there so I cleared both Google Chrome and Microsoft Edge and both still only show the URL. Maybe Safari is the only one that works correctly? 😅

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Hi everyone—jumping into this thread to share some advice on site names in Google search. As Google points out in their documentation, site name selection is completely automated and Square does not have any direct control over it. https://developers.google.com/search/docs/appearance/site-names 

 

The SEO feature automatically suggests a site name to the Google crawlers, but they can reject it and use a different one.

 

Key signals and where to edit them

  1. WebSite structured‑data (name, alternateName)
    Add a JSON‑LD block on your home page. Keep name to your canonical brand and place acronyms or nicknames in alternateName
    Square Online: Settings → Site Markup → Header — paste your JSON‑LD snippet here. See an example snippet at the end of my post.

  2. Open Graph og:site_name meta tag
    Social platforms use it; Google treats it as a strong secondary hint.
    Square Online: Marketing → SEO → Social Share → Site Name.

  3. Home‑page <title> tag
    Put the brand first, followed by a brief descriptor if you really need one.
    Square Online: Site Preferences → SEO → Homepage Title.

  4. Visible on‑page elements
    <h1>, logo ALT text, and footer copyright should match the brand string word‑for‑word.
    Square Online: In the Site Editor, update Header → Logo → ALT Text and the main Heading section to set the H1.

  5. Anchor text from inbound links
    Consistent anchor text across other sites reinforces your chosen brand.
    For external sites you’ll need to request updates from those site owners directly. For internal links you can use Site Editor → Navigation to align internal link labels.



Reasons why a site name might be rejected

  • Longer than 32 characters → Google shows the bare domain.

  • Generic words like “Home” or keyword‑stuffed phrases are discarded.

  • Profanity, potential trademark conflicts, or possible spam are filtered.

  • If no candidate name survives, that's whe you’ll generally just see the raw domain (example.com).

 

If you notice that:

  • Only the domain shows: There's probably something wrong with your suggested name. It may be too long, or repetitive with some other site, or not true to your brand. Once you fix any issues, request a recrawl using Google Search Console

  • Name keeps changing
     Conflicting signals or inconsistent anchor text. Standardise your name across the touchpoints above and update any inbound links that you control


TL;DR — use your own custom domain name, and, provide Google a single <32‑character brand string that's unique to your site and consistently across structured data, meta tags, visible headings and external links for the best chance of updating the Site Name in Google search.

Example JSON-LD snippet

Here’s an example of how this might work for https://www.weirdandfantastic.com using the site name “Word Horde Emporium" (note that this is under the recommended 32 characters.

 

Place this in Settings → Site Markup → Header:

<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "WebSite",
  "@id": "https://www.weirdandfantastic.com/#website",
  "url": "https://www.weirdandfantastic.com/",
  "name": "Word Horde Emporium",
  "alternateName": "WHE"
}
</script>

Hope this helps!

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Thanks @faheem 

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.




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Thanks for the replies @Minion @faheem @TheRealChipA - I'm still not seeing the site name I want to see in search results, despite having our preferred name in the SEO site name field. I have tried clearing my browsing history and cache with no luck. The suggestions @faheem must require an upgrade that we do not have, because I cannot access those menus.

 

I will continue working on this to see if I can make the change, but in the meantime, if you have any suggestions, please let me know. Thank you!

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