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Help! My online store goes straight to contact us page

I noticed I hadn’t received any online orders and when I went to my link it goes straight to the contact us page no menu at all.  I tried to publish again and nothing.  Then I removed the contact us page and just showed a blank just with the header and order button that leads nowhere.  I tried to configure the menu and republish and nothing. 

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Best Answer

Hi @Sweetapioca , thanks for posting on the Community.

 

It sounds like your Contact Us page is currently set as the homepage of your website. You can easily edit this from your Online Overview Page :

  1. In Website, go to Edit Website.
  2. Click on Home on the top left to view the dropdown and select the relevant page.
  3. Click on the gear wheel icon then Make this page my homepage.
  4. Re-publish your website.

Screenshot 2024-10-15 at 16.28.11.png

Let me know if you have any questions or still need help 🙂.

 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.

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Best Answer

Hi @Sweetapioca , thanks for posting on the Community.

 

It sounds like your Contact Us page is currently set as the homepage of your website. You can easily edit this from your Online Overview Page :

  1. In Website, go to Edit Website.
  2. Click on Home on the top left to view the dropdown and select the relevant page.
  3. Click on the gear wheel icon then Make this page my homepage.
  4. Re-publish your website.

Screenshot 2024-10-15 at 16.28.11.png

Let me know if you have any questions or still need help 🙂.

 

Lou
Community Moderator, Square



After a year of supporting the Square Community, I'm leaving Square for a new adventure down under !
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
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