Customer getting 404 error when using cashapp to check out

Hello! My customer is trying to checkout online and is getting a 404 error after logging into their cashapp account to checkout. They have $20 in their account and a card connected to their cash app. They are using a coupon code but it shouldn’t affect their cashapp. Cashapp support for point of sale is closed until Monday at 6am. Any help would be appreciated! Thanks! 

anotherwayboutique.com

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Square Community Moderator

Hi there @AnotherWayBouti,

 

Oh no! We're sorry to hear your customer is getting that issue when trying to checkout. Are they still having that error? If so, are they able to try in an incognito browser? 

 

Ellie
Community Moderator, Square
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