Introducing Build your Contract with Square

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Hi Community Friends!

Over the last few months I’ve been working closely with sellers who want to learn more about how to accept credit card payments while ensuring their business is protected. A key pain point for sellers when they make the decision to accept credit card payments is the threat or occurrence of a chargeback.  While we do everything we can to monitor your account for potential fraud, Square wants to do more to help you understand what you need to do in order to best protect your business from non-fraud disputes and ensure you get paid for the work you do.

One of the best ways to avoid misunderstandings or late payment is to have a contract in place with your customer, particularly for larger pieces of work where your customers have very specific preferences. You may be thinking that sounds like overkill -- and it probably is for certain types of businesses like coffee shops or restaurants. But for freelancers or business owners who work on a project basis or in wholesale, a contract is a key step you can take upfront that can help you through a difficult scenario down the road.

So, starting today, we’re excited to announce that you can now build your contract with Square!* To start, here are two contract templates that you can use to prepare a contract that fits your needs.

1. Service Based Contract Template
2. Sale of Goods Contract Template

Here’s how it works:

1. Choose the template that best suits your business (sale of goods or provision of services)
2. Download the template with the link above
3. Follow the instructions to prepare the contract
4. Save your contract and send it to your customer (remember to get a signature upon agreement!)

We know that there are plenty of businesses out there that may be looking for additional detail or different templates. Don’t worry, we’re just getting started. We would LOVE your feedback on what works for you and what you would like to see in the future.

Do any of you already have a contract service that you use for your business? What has been most helpful for you to manage and track all of your sales and customers? Feel free to comment below with any questions or feedback, thanks!

*Square is not a law firm, an attorney or a professional advisor in any industry. Square provides this template to individuals who choose to prepare their own contractual documents and does not constitute legal advice.

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Does having a contract signed by the customer mean that Square charges them for me automatically with the credit card they provided or do I still have to invoice it separately?