Is there a way to set up a pre-paid option for a service where the customer can book at a later date

[kkelly]

I am offering two specific pre-paid services, and custom gift cards. I want to keep them separate. 

Setting them up as appointments or services require the customer to book at the time of purchase, and I want them to be able to book at a time of their choosing. 

Ideally I would like to offer the two pre-paid services as two separate gift cards for the services. At the moment I have it set up like this which is really inefficient. 

Is there another way to do it? 

Are vouchers/coupons just for discounts? Should I add them as 'items' to the website and ask the customer to contact me so I can book them in manually? 

[Katie_SQ · Accepted solution]

Hi @kkelly, 

Thanks for your question!

With a Square Appointments Plus or Premium subscription, you can create Packages to offer prepaid services or classes. You can design a package to include as few or as many classes as you like (e.g., a 1-class, 3-class, or 5-class package), redeemable over a period of your choosing (e.g., 3, 6, or 12 months). Once a customer purchases a package from your site, Square will link the package to a matching customer record in your Customer Directory. If no record exists, a new one will be created. When the customer books an eligible class online, the package will be automatically applied at the checkout.

For more details on how to use Packages, visit our Support Centre.

If you have any other questions, please feel free to ask. 😊


PS - Welcome to the Seller Community. ✨

[Amalia1]

Hi,

Is this feature only available with Square Appointments Plus or Premium???

Cheers

[Katie_SQ]

Hey @Amalia1,

Correct - the Packages feature is only available with a Square Appointments Plus or Premium subscription. It's not available on the free version of Appointments. 

If you have any other questions please let me know. 😊