Questions & How-To
Questions, suggestions, and general tips and tricks for getting the most out of Square. For urgent questions, please contact us at square.com/help.

Recent Discussions

I don’t got anything yet just 0.01 coin

5 - Supporter
Posted 03-24-2020 in Questions & How-To
1 Reply

I had to issue several refunds due to a canceled event. I see "awaiting capture" on the refunds. What does that mean and how long does it take for a refund to g...

5 - Supporter
Posted 03-23-2020 in Questions & How-To
1 Reply

Is there any way to accept payments in advance for a service without using gift cards?During this time of the corona virus crisis, I want to offer my clients an...

6 - Contributor
Posted 03-23-2020 in Questions & How-To
3 Replies

[The title of this thread has been edited from the original:Hello, Ok everybody I am sooo new to all of this!] I do use Square for sending Invoices to Customer...

5 - Supporter
Posted 03-23-2020 in Questions & How-To
1 Reply

We are unable to receive payments except by check or cash right now (mail in) -- can we still use this program to invoice and email clients until we are able to...

5 - Supporter
Posted 03-23-2020 in Questions & How-To
1 Reply

Can I redirect to another section of the website through a link?

5 - Supporter
Posted 03-23-2020 in Questions & How-To
3 Replies

How can I have my sales people use my account to make a merchant payment on their sales without compromising the security of my account? In other words, when th...

5 - Supporter
Posted 03-23-2020 in Questions & How-To
1 Reply

We need to globally suspend invoicing to our Downtown Association members and be able to resume invoicing when the member/businesses are open again.

BCD
5 - Supporter
Posted 03-23-2020 in Questions & How-To
1 Reply

[The title of this thread has been edited from the original:How to hide locations at Square Dashboard?] I have multiple locations tied to my account, one of th...

6 - Contributor
Posted 03-22-2020 in Questions & How-To
1 Reply

[The title of this thread has been edited from the original: How do I view a completed transaction so I can retrieve the tracking number] I have a customer who...

6 - Contributor
Posted 03-21-2020 in Questions & How-To
3 Replies
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