Hello @lzwooo thanks for your post. I understand how this change would be very frustrating; a change like this can disrupt workflows with employees used to a certain workflow. There are a couple things you can try...
- Sign out and then sign back into your register. It's possible that the update defaulted to the basic POS software, rather than the Square Retail version. Logging back into your account, you might get a choice to pick the default POS or the Retail version.
- You could also do a revert back to the previous operating software. You would find this under your settings on your Register. I don't know if that would go back to your version with pictures, but if the first option doesn't work, you could try this.
I hope maybe one of these may help with your issue. If you find a solution please post an update so other users will be able to reference this post.
