How can I unlink my Weebly site from my Square account to avoid sign-in issues?

[Weeble]

The title of this thread has been edited from the original: Created a Weebly, now I can't get into it?

Help! I am beyond frustrated here!

I have a Weebly account that I activated maybe 2 weeks ago, linked to Square and paid for a pro subscription. As of Saturday I all of a sudden can't get to the editor to edit the site that I have been working on.... I have a published placeholder, but for the life of me, I can't get back in!!

Every time I try to log in to Weebly, I am shunted to the Square dashboard that wants me to build a Square site, which I do not want to do!

I have tried different browsers, clearing caches and cookies, even different devices (4 of them!).

Does anyone have any idea on how I get back into my site?! 

I have a ticket in but its taking so long and I need to get in and finish this site! And preferably, not have this issue again!

www.tideeducation.com.au

[Katie_SQ · Accepted solution]

Sorry to hear about this issue, @Weeble!

It sounds like your Weebly site has been linked to your Square account, which is causing these sign-in issues. 

In this case, you'll need to reach out to our AU Phone Support team directly, so that they can verify your details and send you a follow-up email requesting written permission to unlink the accounts. 

When you can, please give them a call on 1800 760 137. The team is available from Monday to Friday, 9am-5pm, Melbourne Time.

If you have any other questions in the meantime, please let me know.

[170396]

I need this fixed asap its costing me 

work and money this has been going on for 9 days