Change to Labour and tips tab due to week starting Sunday

[issy]

Confused!! Up til last week when doing wages I used to go ‘Staff’ then selected ‘Shifts’ then this opened up a list of other options where I then selected ‘Labour & Tips’ this then gave me a list of who worked what hours and how much they earned in that work week so I could do all staff pays. As we are hospitality our week starts Thursday and ends Sunday so all I had to do was simply highlight in the calendar/date range Monday to Sunday. Simple!! Now for some reason I can’t do that. Where the date range is if you tap on it it gives you a list of only Day / Week/ Month / Year. But if you select week as the option the working week default is Sunday to Saturday, which means one day of their week is actually in the previous week and already been paid. System was great when it gave me weekly earnings for all and broken down by individual. Why change something that was working well?

[Arie]

Hey @issy,

Thanks for writing in 👋

You should still be able to access the Labour & Tips section via your Dashboard. Can you let us know where you're accessing this usually, e.g the Teams app? The default range when selecting a week is still Monday-Sunday when testing this on my end. Feel free to attach some screenshots so we can see what this looks like from your side! I'll keep a look out for your reply. 

PS. I noticed it's your first post, welcome to our community!  

[issy]

Hi @Arie 

Thanks for the welcome and your prompt response it is much appreciated.
So, last weekend I was trying all manner of ways to get around the fact that the actual date calendar had disappeared from my dashboard within every tab under the ‘reports’ section ie Custom Reports, Item Sales, category sales and under the ‘Staff’ section the ‘ labour & tips’. The only thing showing was the option to select Today, Yesterday, This week, Last Week, This Month, Last Month, etc and upon selecting ‘This week’ the week was preset Sunday to Saturday which doesn’t work for us in hospitality. Now, all that said, after I got your response I went and signed in to square dashboard and believe it or not the date calendar that had disappeared for 4 days is back again right beside the options listed above which means I can again customise my reports and pay weeks………. which in turn makes me a happy little camper with no issue!!

so thank you for reaching out but mysteriously my issue has reappeared!!

[Arie]

I'm so glad it's reverted to the intended experience @issy! Please let us know if you have any further questions, we're happy to help 🙂