x

lost work

Hi there,

I was working on my website on one of my tabs, and when I clicked on the build it tab to edit my text, the tab that i was working on deleted.
Is there a way to find the work that I have lost? I can't find it anywhere.


Thanks,

Lawson

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Hi, Lawson!

We may be able to help. Can you tell me the name of the page where the work was deleted? 

You're also welcome to send me a private message if you don't want to share here.

Thanks,

Erin

Weebly Community Manager

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My Problem is now solved. thankyou for your consideration thankyou, Lawson
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i was creating my website on my phone and i unistall the weebly app.but when i went to log back in and edit my website it wasnt there.PLEASE HELP

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Square


@foxxy wrote:

i was creating my website on my phone and i unistall the weebly app.but when i went to log back in and edit my website it wasnt there.PLEASE HELP


Sounds like you might be logging into a different account on your phone now, @foxxy.  What is the address of the site you're trying to edit?

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Same happens to me twice, and there is no one to help. 

The editor things does not really work; I am feeling so frustrated that I am thinking to move to another website builder. 

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Square

Sorry to hear that, @lidys. What kind of trouble are you having when you edit your site?

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Hi Adam, 

I wrote all my work in a new page and it got lost. For what I saw only part of my work was saved itself the rest wasn't, so after a deep breath I decided to redo it. Unfortunately, it happened again yesterday at 1:20AM 

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Hi, @lidys!

While we can't bring back the lost content, I'd like to troubleshoot to see if we can find out what is triggering the issue.

What is happening in the editor when the text disappears? Are you clicking out of the text box? Or perhaps clicking out of the Weebly tab?

Any and all information you can provide would be most helpful.

Thanks,

Erin

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