x

I lost my work | help !!!

I was on first step editing and creating my website and out of the blue my work disappeared.... really disappointed! 
I tryed to refresh the page, but the only thing that remains is the theme i choosed.
It was already a couple of days work... also thinking if I should change to other builder ...
Can somebody help me to recover it??
  

kind regards.

709 Views
Message 1 of 5
Report
1 Best Answer
Square

Best Answer

Thanks for making your first post and welcome to the Community, @kylian_M.

I see two different sites with the same name in your account; I wonder if you're looking at the wrong one. Click on the grey sites dropdown on the top left of your dashboard and choose the other site in your account.

View Best Answer >

688 Views
Message 6 of 5
Report
4 REPLIES 4
Square

Best Answer

Thanks for making your first post and welcome to the Community, @kylian_M.

I see two different sites with the same name in your account; I wonder if you're looking at the wrong one. Click on the grey sites dropdown on the top left of your dashboard and choose the other site in your account.

689 Views
Message 6 of 5
Report

Thank you a lot thats it ! ❤️ ❤️ ❤️
Dont know how this happened, do you have any clue ?

Kind regards.
674 Views
Message 6 of 5
Report
Square

It's hard to say! I've seen other people in a similar situation but I wasn't sure how they ended up making a second site. I'm glad you're able to edit the correct one now, though. Smiley Happy

672 Views
Message 6 of 5
Report

Hello Adam,

I have a similar issue. I was yesterday on first step editing and creating my website and today when I wanted to continue after login my work just disappeared.

Hope you can support, thanks in advance!
501 Views
Message 6 of 5
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.