Why is my video stuck encoding?

[Note: The title of this post has been edited by a moderator.]

uploaded videos are not displaying. Just a window that spins and says 'encoding'.

waited for hours.

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Square

Best Answer

Sorry about that, @Abemis. Our engineers are working to fix that so your video will encode. Hopefully they should have that resolved shortly.

Edit: The above issue was resolved. If you are still having trouble encoding a video, try converting the video to a different format and uploading again. You can do that using free video software like Handbrake. One thing to note when encoding videos, sometimes it will not actually re-encode and will simply change container type. Without getting too technical, it's like cooking a meal and putting it in a different container rather than taking what you cooked and making a new meal with it. If you re-encode your video and find it's done really fast, it may have done that. In that case, try a different format and start the encoding again.

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Square

I would try exporting your video file to a different format on your computer, then upload the new file instead @greenwoodmd.

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Hi there I have been trying to uplpad a video (MP4 file) and it keeps saying VIDEO IS IN THE ENCODING QUEUE . I have been trying for 2 days now and nothing .... Suggestions please

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What's the status on this?  It's understandable tech glitches happen but this is into its second day.  Please advise.  Video format is MP4 and it's a small video.  Video specs are what they always have been with prior success uploading.

Thanks, 

Trey

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It is because Weebly is a joke when it comes to this part of their website.

Look back for years and find the same problems being complained about....

What will never fail is their ablility to take your money.

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We have the same problem here. I have been trying to upload a video for hours, no luck. Seems like it has been an ongoing problem for months 😕

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Square

I'm sorry for the inconvenience. Smiley Sad It does seem like we've had this pop up more often recently. Have you been able to upload the video since your post, @drew1

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