Can't log in to edit my site

[tmac2461]

When I try to log in or even simply get to the homepage, it tries to get me to create a new site.  Every link goes immediately to "onboarding."  I just want to get on my page so I can edit it.

[Bernadette3]

Hi @tmac2461 Can you verify the site name you are trying to access? It sounds like you may have created an extra account by mistake. 

[tmac2461]

I was trying to log in to weebly.com.  When I tried to log in, it sent me to the onboarding page and the only options were to create a new site.  My page is mrsregn.weebly.com.  

[Bernadette3]

Thanks. It looks like you do have multiple accounts. Can you try logging in with the email that begins with regnti@

Does that sound familiar? 

[tmac2461]

It won't even let me on the login page.  It takes me straight to onboarding.

[Bernadette3 · Accepted solution]

Sorry about that. I just auto-logged you out so you should be prompted to sign in. Can you please try opening the editor from a new window session in private/incognito mode? 

[tmac2461]

I'm in!  Thank you!

[Bernadette3]

Awesome! Thanks for letting us know.  

[Greg13]

I get into my accounty but sites https://www.stcloudgirlstigerlax.com/ does not show for me to edit. 

My account is lisagreg1994@gmail.com

Any help would be apreciated.  Thanks

[Bernadette3]

Hi there. It looks like you are also logged into the wrong account. The email begins with gregknoll1994@

Hope that helps! 

[Claremclarke]

I've sent a support request - I'm having the same problem - I can't log into my website - just get the onboarding page when I try to log in from any browser. Please help!

[JB71]

I'm having the same problem to try to edit stciarans.com what can I do?

[Bernadette3]

Hi @JB7 It looks like there was a recent login. Do you still need help with this? Thanks!

[lpeil1]

Cannot log in.

[Adam7]

Thank for posting, @lpeil1. If you no longer have access to the email address for the account with that site or don't remember what it is, log out and use our account recovery form. If you do have access and just need to reset your password, then use our password reset form.

[jcook62]

I also am not able to get in.  I am trying to log in to dashbard but it just wants me to create a new site. Can you please help!  A website I created Crowncityvbc.com is no longer working for some reason.  

[Bernadette3]

Do you still need help with this, @jcook62 I see the site is loading properly and it looks like you may have chatted with a rep yesterday evening? 

[BB88]

Hi there, 

I'm a teacher and up until recently I can't edit my weebly school page. It keeps taking me to onboarding and to creating a website when I want to login to school webpage and edit.

Can you please advise, 

Thanks, Blaithin

[Bernadette3]

I think you may be logged into the wrong account. Can you please try logging out and then log in with the email that begins with info@

[GarryR]

I'm having same prblem of the log in just goes to blank Onboarding

[Adam7]

What site are yo trying to edit where you are seeing that, @GarryR?