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Cannot edit my site!

Hello, I have read numerous threads about the site editor - I am also unable to edit my website. 

I need to as there is inforamtion we urgently have to add and update but support is not anwsering my requests for a pin. 

Suggestions?

TIA 

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I just ran into this myself , tried alot of settings and browsers - but what my fix was xFinity.  xFinity is blocking most of the editor features through their Advanced Security. So if your an xFinity customer and using their internet, get into your myxFinity app and disable Advanced Security, worked for me.

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Square

What happens when you try to open your website in the editor, @glendalevethosp? It looks like you have an older version of mac OS, so it's possible it might be something with the version of Safari you are using.

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Best Answer

I just ran into this myself , tried alot of settings and browsers - but what my fix was xFinity.  xFinity is blocking most of the editor features through their Advanced Security. So if your an xFinity customer and using their internet, get into your myxFinity app and disable Advanced Security, worked for me.

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Square

Thanks for posting that, @silvaK!

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I am unable to access my Weebly site as well. I was able to edit it then when I signed into Square to check invoices I am somehow unable to get back into Weebly. I don't have Xfinity, I tried incognito, I tried other browsers, I've tried entering through my website, I've tried everything I've read.

Fact is, why would I want to pay for a site I cannot even access. Why would I trust a webdesign site that cannot even figure out how to give their consumers access to their site they paid for. With EVERYONE having the same issue how is it not fixed yet?? It must be purposeful. They're trying to get us all to change to Square website. Are they phasing Weebly out, do we need to be looking to change servers? Because I'm not sticking with a company that is going to force a change, I don't like not trusting a company that I depend on for my livelihood. 

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Square

It looks like you have two accounts. Your Square account is under the email that begins with susiphotography@

Your original Weebly account is under the email that begins with hello@

Can you please try opening a new browser window and logging into https://www.weebly.com/login with the second email address? 

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