Can't access site to edit

[adamschiller]

I created a website using Weebly without, as far as I know, creating a login/password for this. Whenever I wanted to edit the site all I did was start typing weebly.... in the address bar and my website's edit page would appear. I tried this today and it redirects me to the Weebly login page. I tried logging in but it doesn't recognise my email address. My website is still there but I am now powerless to edit it. Any ideas on what I can do would be greatly appreciated.

[Adam7]

Hey @adamschiller! What is the address of your site? I can use that to look up what email address you would have used when first signing up. We do require setting up login info, although if you don't log out your browser can stay logged in for a very long time without needing to log in again.

[adamschiller]

Hi Adam, my site's address is consultant-accounts.co.uk

Thanks for you help with this.

[Bernadette3 · Accepted solution]

Hi @adamschiller. Looks like you signed up through a third party company called SiteGround. You will need to reach out to them about your login info.

https://www.siteground.com/kb/phone_support/

[adamschiller]

Hi Bernadette,

Thanks for reminding me of this. I went back to Siteground and was able to access and amend my website that way. Very helpful!

Adam

[Claremclarke]

URGENT! I've sent a support request - I'm having the same problem - I can't log into my website - just get the onboarding page telling me I have no sites yet when I try to log in from any browser. Please help!

[Stacialand]

I have two Weebly sites and can only get into one. HELP!

[Bernadette3]

Hi @Stacialand What is the full url of the site you are trying to access? 

[heybal1]

Me too. What should I do?

[Adam7]

What site are you having trouble with, @heybal1?

[jcicherski]

One of my students can't edit the site. 19872766.nhd.weebly.com.  It takes to a theme page.

[Adam7]

Can you have them try again, @jcicherski? Our engineers made a change earlier today which should help.

[BENNN]

I'm having the same problem, can you please help me. This is my website address: whisky239.weebly.com

[Bernadette3]

Hi @BENNN I see that there was a recent login. Did you already sort this out or do you still need assistance? 

[Secondwynd]

Need assistance. I am unable to access my EDIT/ADMIN site either? It was just created.  However, the site does appear: accountprosperity.weebly.com

RS

[Bernadette3]

Do you see an error when you try to open? I'm able to access the site in the editor without any issues. 

[CareGroup]

Can I get some help? I'm having the same problem with my site..

[Bernadette3]

Hi @CareGroup What is the name of the site you are trying to edit? 

[CareGroup]

I'm trying to edit www.gpcaregroup.org

I was able to edit it previously but no longer. Can you help?

[Adam7]

It seems like that domain isn't pointed to us, and I don't see any sites using that domain as the site address. Are you sure that site was hosted here, @CareGroup?

[someonetookeric]

THiungs were workng fine this morning now I am seeing so many pepl that have had this issue. I go into edit teh site and thene the page stops loading and there;s nothignthere but a blank page try reloading and the url loads up adn still nothing! I'm in New Zealnd but never experienced this before. Although I will sya that I noticed that some of the prompts looked unusual as you wnet i.e. empty boxes wehre text woul show up only after you clicked in them... any ideas what;s happenoing would be great to access the site as I need to update it yesterday... cheers! (and I could not get to teh support pages... same thing