refund request !

[maddy33]

Hello Weebly Team!!!

I really hope you guys can help me on this , i have seen is a really common request here on the community so i hope to get a quick response as i seen with other people .

The problem is that i haven't been using my Weebly site and was under the impression that I had cancelled the subscription a few months ago. I was recently charged again today since i got notification about the authoritation for what used to be my site but I no longer use it several months ago . I clicked the unsubscribe button a couple of minutes ago - again-  .

How can I receive a refund for the subscription that I am no longer using that just came out of my account today??

Weebly is a nice site but at this point i can't afford to keep paying for a service that I haven't used in months. 

Hope to get a response soon !!

Thanks!!

[maddy33]

Hello Weebly Team!!!

I really hope you guys can help me on this , i have seen is a really common request here on the community so i hope to get a quick response as i seen with other people .

The problem is that i haven't been using my Weebly site and was under the impression that I had cancelled the subscription a few months ago. I was recently charged again today since i got notification about the authoritation for what used to be my site but I no longer use it several months ago . I clicked the unsubscribe button a couple of minutes ago - again-  .

How can I receive a refund for the subscription that I am no longer using that just came out of my account today??

Weebly is a nice site but at this point i can't afford to keep paying for a service that I haven't used in months. 

Hope to get a response soon !!

Thanks!!

[Adam7]

No further info is needed @schiyombwe - I've canceled and refunded your upgrade for you, and you should see that money back in your account in a few business days or so.

[Danielle-1995]

Hi, 

I'd like to get a refund for my deactivated domain/account (daniellecutiongco.com) that was renewed today please. 

May I also get an email to update me when refund has been made?

Thank you!

[Bernadette3]

Hi @Danielle-1995 The charge has been refunded. Please allow 3-5 business days for the funds to return to your account. 

[4Land1]

Hello Adam , my e-mail is ---@ ...     i want to have the refund , im not so glad with your guys designs , thanks ..

[Adam7]

Thanks for posting, @4Land1. I replied to your other post about this - you should be good to go with both of your refunds.

[Brian1111]

Dear Adam, I just ordered a website Pro plan today and after a while I have deleted it. I would like to unsubscribe and get a refund. Thank you for letting me know how to do so. My email address is bhornik71@gmail.com. 

[apina305]

When can I receive my refund for $78 back to my credit card?

[Bernadette3]

I processed the refund for you, @apina305 It should return within the next 2-3 business days. 

[nazreenwai]

 i want cancel my account and get refund. but i want to keep my domain

[Bernadette3]

Hi @nazreenwai Just to be clear, you wish to refund the monthly Pro plan you purchased yesterday, but keep the domain registered here? 

[MonseRico_]

Hello so i havent been using my weebly account for some months and i noticed that they been charging me for while i was wondering if im able to get a refund. Thank you !

 email: [personal info redacted]

[Adam7]

Thanks for letting us know, @MonseRico_. I've canceled and refunded the renewal for you, and you should see that back in your account in a few business days.

[nickos]

My weebly subscription was renewed 04/03/20.  I have cancelled the subscription now and would like to cancel all services.  Could you please refund the £78 at your earliest convenience.

[Joefishm]

Hi There I would like to get a refund on my account as wel. Can you help?

[Adam7]

Not a problem, @Joefishm. I've refunded the charge back to you, so you should see that in your account in a few business days.

[barbaralimalima]

Hello. I just made a wrong purhase on weebly Connect Site Plan and I'd like to get a refund. Thank you!

[Adam7]

Not a problem, @barbaralimalima. I've refunded your Connect upgrade for you and removed the service.

[Jahlon]

I wanna refund my payment for the weebly domain and site, it has not been 30 days.
My Email is [personal info redacted]
Domain : ThisBeatHiTech.com 

I tried customer service but recieved no help.

[Adam7]

Thanks for posting, @Jahlon. It looks like our support team was able to take care of those for you.

[Yamis]

Hello Adam! I would like to get my refund and desactive my account..

[Bernadette3]

We only have 5 days to return the domain to the registrar, otherwise it is registered for the year or until the end of expiration. Do you want to keep the domain name or do you plan on using it in the next year?