how to access our expired Website

[Soldier]

Our website expired before we made the renewal payment but can't log onto site to make payment

[Bernadette3]

Thanks for reaching out, @Soldier Can you please confirm the website url you are trying to access? 

[Soldier]

G'day Bernadette

Our URL is wendoureearchery.com

Phil

[Bernadette3]

Thanks. I'll follow up with a private message. 

[Soldier]

We have tried from our email account but get a message "Wrong username or Password" (since renewal date lapsed" and password reset gives error "Validation Key not found"

[Bernadette3]

I just sent a new password reset email to the email address I referenced in the private message. Can you please try accessing the email in a new browser window in private or incognito mode?