Invalid Card Type

I am making a manual payment entry with a Visa card. 
I have double checked the number, expiry date, and security code but when I enter it I get a message

”invalid card type” and I can’t process the payment.

i used the exact card two weeks again and it worked. What’s going on?

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Have you tried calling Visa?

Or the bank or institution that issued the card?

 

Just a thought,

~Panda Bear Rentals~

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I spoke with my client and she was using it today with other merchants so the card is good. Just wondering why Square won’t accept it? 

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Square Community Moderator

Hey @MeCharge,

 

Did you see the card yourself to make sure the numbers match the card or did the customer send you the numbers?

 

I've seen this happen when customers typo a number before. Also, do you know what kind of card it is?

 

It'd be easier for our direct CS team to take a look since we don't have access to account specifics here from the Community but I'm happy to try and help.

Ashley C
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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I successfully charged with the exact same card at the end of October.

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