Why is QuickBooks freezing or failing to launch after the update, and how can I troubleshoot?

[Rachelunderwood]

If QuickBooks is freezing, it can be caused by several factors, including:

1. Corrupted Company File – A damaged company file can cause QuickBooks to freeze or become unresponsive.
2. Outdated QuickBooks Version – Using an outdated version of QuickBooks can lead to freezing issues, especially if your software is not compatible with the latest operating system or updates.
3. Too Many Background Processes – Running other programs while using QuickBooks can consume too many system resources and cause freezing.
4. Damaged Installation Files – If QuickBooks wasn’t properly installed or some files became corrupted, it can cause the program to freeze.
5. Conflicts with Antivirus Software – Sometimes, antivirus programs or firewalls may interfere with QuickBooks, causing it to freeze.

To fix the freezing issue, try these solutions:

• Repair QuickBooks: Use the QuickBooks Repair Tool to fix any damaged or missing installation files.
• Update QuickBooks: Make sure your QuickBooks is up to date to ensure it works smoothly with your operating system.
• Run QuickBooks in Compatibility Mode: If you’re using a newer version of Windows, running QuickBooks in compatibility mode may help.
• Reduce Background Processes: Close unnecessary programs or processes running in the background to free up system resources.
• Check Your Antivirus Settings: Temporarily disable your antivirus software to check if it’s causing the freezing.

If QuickBooks continues to freeze despite these steps, you can contact QuickBooks support at 1-877-593-7885 for further assistance. The support team can guide you through additional troubleshooting to resolve the issue.

[Rachelunderwood]

ꜰᴏʀ Qᴜɪᴄᴋʙᴏᴏᴋꜱ ᴅᴇꜱᴋᴛᴏᴘ ꜱᴜᴘᴘᴏʀᴛ, ᴅɪᴀʟ +1-(877)-593-(7885) ᴏʀ +1(877)*593*7885. ᴛʜɪꜱ ᴡɪʟʟ ᴄᴏɴɴᴇᴄᴛ ʏᴏᴜ ᴡɪᴛʜ ᴀ ꜱᴜᴘᴘᴏʀᴛ ʀᴇᴘʀᴇꜱᴇɴᴛᴀᴛɪᴠᴇ ᴡʜᴏ ᴄᴀɴ ʜᴇʟᴘ ᴡɪᴛʜ ᴀɴʏ ɪꜱꜱᴜᴇꜱ ʀᴇʟᴀᴛᴇᴅ ᴛᴏ Qᴜɪᴄᴋʙᴏᴏᴋꜱ ᴅᴇꜱᴋᴛᴏᴘ.

[Rachelunderwood]

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[Rachelunderwood]

The title of this thread has been edited by a Square Moderator from the original: After updating QuickBooks, why does Quickbooks keep crashing or not opening?

After updating QuickBooks, why does Quickbooks keep crashing or not opening?

[_Violet · Accepted solution]

Hi @Rachelunderwood - I appreciate you reaching out to us regarding this issue. Sorry to hear that you're having some trouble with Quickbooks 😞 I can certainly point you in the right direction to get this resolved as soon as possible. Although Square integrates with Quickbooks, the integration is operated and managed by Quickbooks. For help with Quickbooks-specific questions, you’ll need to submit a ticket to their Support Team.

If you are an existing QuickBooks Online customer, you can find answers to commonly asked questions by searching “Square” in the in-product help section. You can also speak to a Quickbooks representative from 9am – 8pm ET, Monday through Friday, by calling 1-877-772-9158.

• For service in English, press 1
• For service in French, press 2

You can also read about frequently asked question with the QuickBooks Online and Square integration.

Because QuickBooks features and services are managed by them directly, you’ll need to work with QuickBooks support until the issue is resolved.

I hope this information is helpful but please do let me know if you have any additional questions.

[adrianwinsen]