Why aren't my printed receipts displaying all of my logo details?

[CurlGirl]

[The title of this post was modified from the original version: logo file format.]

what format, size, etc do i need to make this logo print correctly on this receipt?

[CurlGirl]

this is what the digital version looks like

[Tom · Accepted solution]

Thanks for surfacing this, @CurlGirl. I see what you mean—the curling brooms appear to be missing on the printed receipt.🥌🧐

I suggest saving the image for your printed receipt logo as strictly black and white, without any color or shades of grey. Then, ensure that it's uploaded to the Printed logo field under Logotype on the Receipt tab.

Hope this helps sharpen things up! 💯 

If my answer solved your problem, would you mind marking it as Best Answer? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!