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Trouble updating website after new updates
Since the update, I lost several categories in my dashboard and had to recreate them and assign items. I'm also not able to update my website even after hitting "publish" several times and opening up a new web browser. I'm new to using Square and just figured out how to use it all and get things running smoothly. Now everything changed and I'm struggling with all kinds of issues and can't get new items to show up on my website!
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HI, can you share a screenshot or link with an example of an item and category not appearing?
TERRI
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I just received this error too. It kicked off sales tax on all of my items too so I'm having to go back to each one in my item inventory and add back sales tax as well as assigning categories all over again as those are missing too. The error message I'm getting is preventing me from being able to take a screenshot of my item issue.
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HI, thank you for the screenshot. Is this your store?
https://www.clscraftycornercreations.com/
When adding inventory, make adjusts within your store during the busiest time of the day there will be lag issues as your are describing.
TERRI
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Yes it sure is. I haven't had any issues prior so didn't know. But do you know why I'm getting the error message I showed in my screenshot and why the sales tax on each item turned off as well as the categories that were assigned to each item?
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HI, this is the notification on Square right now.
TERRI
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Ok, thank you. Hopefully it will be resolved soon so I can take care of the fixes on my website!