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Shop items not updating on Facebook

I am struggling to get my updated square shop to update on Facebook.

Facebook is still showing old items & not letting me delete them.

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Admin

Hey there @Rebel-Rave, sorry to see that this issue has brought you to the Seller Community 😞 

 

Are the changes you are making from your Square online overview being reflected on your published website? 

 

If everything is syncing ok there, then in this case you'll need to contact the Facebook support team or visit the Facebook Business Centre for more information on troubleshooting.

 

I had a look at their resources and I think these articles may be of use to you: Archive items in a catalogue & Delete items from a catalogue

 

It may be worth double-checking that the actions you've been taking so far match what is outlined in their documents. 

 

Breffni
Community Moderator, Ireland, Square
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